dailywin Privacy Policy

1. Introduction

dailywin ("dailywin," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the dailywin platform at dailywin.one (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of our online casino, sports betting, bingo, slot, and related gaming services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account or using the dailywin Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform and contact our Data Protection Officer (DPO) to request account closure and data deletion where applicable.

2. Data We Collect

dailywin collects the following categories of personal data from players:

• Identity Data: Full legal name, date of birth, nationality, gender, and government-issued identification numbers (e.g., PhilSys ID number, passport number, driver's license number, UMID, SSS, or PRC ID).
• Contact Data: Philippine mobile number, email address, and residential address (including barangay, city/municipality, province, and ZIP code).
• Financial Data: GCash or PayMaya account details, bank account numbers (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history, deposit and withdrawal records, and account balances.
• KYC Verification Data: Copies or images of government-issued identification documents and proof of address documents submitted during the Know Your Customer (KYC) verification process.
• Gaming Data: Game history, bet amounts, win/loss records, session durations, bonus usage, and responsible gaming tool settings (e.g., deposit limits, self-exclusion status).
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, time zone, and unique device identifiers.
• Usage Data: Pages visited, features used, links clicked, session timestamps, and navigation patterns within the Platform.
• Communications Data: Records of your correspondence with dailywin customer support, including chat logs, email exchanges, and call recordings where applicable.
• Marketing Preferences: Your opt-in or opt-out status for promotional communications, preferred communication channels, and bonus preference history.

3. How We Collect Data

dailywin collects your personal data through the following means:

• Direct Interactions: When you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or participate in promotions.
• Automated Technologies: Through cookies, web beacons, pixel tags, and similar tracking technologies when you access and navigate the Platform. See Section 7 for details.
• Third-Party Sources: From identity verification service providers, payment processors, fraud prevention agencies, and publicly available sources (e.g., government databases) for KYC and anti-money laundering (AML) compliance purposes.
• Regulatory Disclosures: From PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities where required by law.

4. How We Use Your Data

dailywin uses your personal data for the following purposes:

• To create, verify, and manage your dailywin account.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To comply with KYC, AML, and counter-terrorism financing (CTF) obligations under Philippine law, including Republic Act No. 9160 (Anti-Money Laundering Act), as amended.
• To provide, maintain, and improve the Platform's features, games, and services.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited conduct.
• To administer bonuses, promotions, and loyalty programs.
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, account alerts).
• To send you marketing and promotional communications where you have provided consent or where permitted by applicable law.
• To enforce our Terms and Conditions and other applicable policies.
• To comply with legal obligations, court orders, and regulatory requirements.
• To support responsible gaming initiatives, including monitoring for signs of problem gambling and administering self-exclusion requests.
• To conduct analytics and research to improve the Platform and user experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, dailywin processes your personal data on the following legal bases:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose (e.g., marketing communications, optional analytics).
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and dailywin (i.e., the Terms and Conditions governing your use of the Platform).
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including KYC, AML, CTF, and PAGCOR regulatory requirements.
• Legitimate Interests: Where processing is necessary for the legitimate interests of dailywin, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.

6. Sharing Your Data

dailywin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
• Regulatory Authorities: PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue (BIR), and other competent Philippine government authorities, where disclosure is required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required by a valid court order, subpoena, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of dailywin's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• Fraud Prevention: Fraud prevention agencies and industry databases for the purpose of detecting and preventing fraudulent activity, money laundering, and other illegal conduct.

All third parties with whom dailywin shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the purposes specified by dailywin.

7. Cookies & Tracking Technologies

dailywin uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention measures. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that maintain your login state and security tokens. These cannot be disabled.
• Performance & Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve the Platform.
• Functional Cookies: Used to remember your preferences (e.g., language settings, responsible gaming tool configurations) to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set where you have provided consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Retention

dailywin retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically, dailywin retains:

• Account and KYC Data: For a minimum of five (5) years from the date of account closure, in compliance with AML record-keeping requirements under Republic Act No. 9160.
• Financial Transaction Records: For a minimum of five (5 ) years from the date of the transaction, in compliance with BIR and AML requirements.
• Communications Data: For a period of three (3) years from the date of the communication, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Preferences: Until you withdraw your consent or request deletion, whichever is earlier.

Upon expiry of the applicable retention period, dailywin will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

9. Data Security

dailywin implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the dailywin Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols. Sensitive data at rest, including financial records and KYC documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized dailywin personnel and service providers on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): dailywin supports and encourages the use of 2FA for player accounts to reduce the risk of unauthorized access.
• Regular Security Audits: The Platform undergoes regular penetration testing, vulnerability assessments, and security audits conducted by qualified third-party security professionals.
• Incident Response: dailywin maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While dailywin takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access to your account.

10. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dailywin:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data dailywin holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by dailywin.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We will respond to all verified requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may require you to verify your identity before processing your request.

11. Children's Privacy

The dailywin Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account or use the Platform.

If dailywin becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

12. Third-Party Links

The dailywin Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the dailywin Platform. dailywin is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

dailywin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email to the address on file and/or by posting a prominent notice on the Platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how dailywin protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

• Data Protection Officer: dailywin DPO
• Email: [email protected]
• Support Hours: Monday to Sunday, 24 hours a day
• Response Time: Within 15 business days for data privacy requests

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.